DLP software users evaluated how they feel about their products across 26 dimensions, from vendor-client relationship to product effectiveness. Safetica and McAfee DLP both placed in the Champion Quadrant.
In February, SoftwareReviews published their Emotional Footprint Awards 2022. Safetica and McAfee were the only companies to reach the Championship Quadrant for Best Data Loss Prevention Software.
Safetica: DLP Diamond Champion
With 53 reviews, Safetica earned a +95% emotional footprint. The only other DLP provider to place in the DLP Diamond was McAfee DLP. McAfee received 20 reviews and had a final score of +98%.
This is what Safetica customers think of us. And we are very proud of it.
Safetica was highly rated as respectful, caring, time saving.
Customers appreciated client-friendly policies, altruism, and trustworthiness of Safetica.
Negotiations and Contracts
Users believe Safetica is generous, transparent, friendly in negotiations, and that they over deliver and put client's interests first.
Strategy and Innovation
According to users, Safetica helps innovate, is continually improving, includes product enhancements, is inspiring.
Product Impact(Safetica placed in the top two in each of the areas above.)
Users consider Safetica performance enhancing and protecting security.
We at Safetica believe that data protection should make running your business easier, not harder. We are very pleased that our customers agree that we make their bussines more secure – and that our cooperation is a pleasant and nice experience.
Richard Brulík, CEO of Safetica.
How the Emotional Footprint is Calculated
The Emotional Footprint Buyer’s Guide captures the overall experience of working with a software vendor and their platform. Organizations increasingly rely on software vendors to be true partners to help improve their operations. The Emotional Footprint helps a company understand how to trust and rely on a vendor to support them through their relationship.
SortwareReviews collects 25 data points outlining that experience, from the initial contracting and negotiation phase, though how they will support a company if conflicts arise, to how their overall product strategy and direction will help a company improve. The report is used to understand which vendors focus on building relationships to create a loyal customer base.
The Emotional Footprint index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. The final index is calculated as a percentage of positive reviews minus the percentage of negative reviews.
SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.